The most effective managed services in minutes!
Remote Support Manager is an indispensable tool that delivers advanced remote management features for true remote desktop and server support.
It improves incident-handling capacity, responds
to critical issues with key service, and improves customer service levels on all remotely located servers and workstations.
24/7/365 Remote Monitoring Service allows us to control your networked server or desktop. This system gives us a global view of your IT infrastructure including alarms, status of various services, performance history, hardware and software inventory.
The tool alerts our technicians when your systems need updating and allows them to automatically patch and update the system as part of regularly scheduled maintenance sessions. These alerts will also allow us to identify possible issues with Servers or Workstations and give us the ability to be proactive with services so you will have minimum down-time.
Managing these tasks remotely is efficient and a lot more cost-effective then the traditional way. It reduces time of service delivery, broadnes the range of services offered, and increases service consistency and quality.
Remote Management Services is the next generation technology. It is he best of today's service automation tools.
Remote Assistance allows our technicians to take control of your desktop or server instantly without any prior software installations. With a High Speed Internet connection, we can remotely fix issues without having to go to your home or office or having you bring the computer to us.
With our IT support and services you can have the peace of mind that help is never more than a phone call away.