Simple Reliable Affordable IT Solutions Philadelphia & Delaware County

Simple Reliable Affordable IT Solutions Philadelphia & Delaware County

Here at CrafTech Computer Solutions, we strive to provide our clients in Philadelphia & Delaware County; as well as nationwide, with the best possible IT Solutions and Support.  From professional IT consulting, proactive network maintenance, remote IT managed services and network support, to unified wi-fi, cloud computing, VoIP phone system setup and so much more, we will be able to suit your needs!

Simple Reliable Affordable IT Solutions

CrafTech has been serving the Philadelphia and Delaware County community with its  full range of computer, networking, and internet services for the last 27 years. We specialize in:

  • Tech support
  • IT Managed Services on-site and remotely
  • Cloud Computing
  • Data Backup and Disaster Recovery
  • Network Implementation and full IT Project Management
  • Server Installation/Migration/Maintenance
  • Custom-built IT Solutions for the home and business
  • VoIP System set up and configuration
  • Unified Wi-Fi Network Installation
  • Email Services, Filtering and HIPAA privacy standards

Our professional technicians are experienced in many computer platforms and applications, and they provide superior technical support.

610.566.0980

Business Types Served

Healthcare
Dentist Offices
Podiatrists
Ophthalmology Practices
Accounting
Law Offices and Legal Firms
Funeral Homes
Water Treatment
Designers and Manufacturers
General Contractors- We are affiliated with GBCA
Heating, Ventilation and Air Conditioning Experts
Electricians
Builders
Trash Removal and Recycling
Automotive Services
… and more

We add value to everything we do

We act with integrity

We do the right thing the first time, every time

We take ownership and make things happen

We are resourceful

YOUR SUCCESS IS OUR BUSINESS

 

Outsourcing.  it’s an attractive idea, but you might have some doubts.  Maybe you had a bad experience, or you know someone who did.  How can you tell which is the right company for you, the best fit?  How do you know who will do the job efficiently, effectively and reliably?  What are your true needs?  Do you have the time to research all the options and all the pitfalls when time and resources are what you’re trying to save?  It’s a decision that takes some thought.

Why choose us?  We’re here to help you.  We’re experts in the field so that you don’t have to be.  Our reliability and availability are unquestioned—we are there when you need us.  We pride ourselves on assessing your unique environment when setting up your system, and we work with you to make sure that as you grow our services grow right along with you.  When you outsource us, you can depend on our staff who have the vision to keep up with your changing needs.  By letting us do what we do best, you can concentrate on what you do best.

Bottom Line.  That’s it in a nutshell: when you outsource, you eliminate the hassles associated with budgeting for and hiring employees for a job that might not even be their only or most important assignment, with assessing and upgrading their IT skills, with choosing and maintaining IT systems.   We all know that keeping up with technology that your business depends on is expensive and time consuming—so why not let us be responsible for it?

Still not sure whether to outsource or not?  Outsourcing CrafTech lets you focus on your business as we focus on your IT, for a fraction of the cost.  You can channel your employees’ expertise where it serves your business plan best and be assured that your IT needs are in the hands of an experienced team of specialists who have developed a core of expertise that simply can’t be matched.  You can rest easy knowing that in working with CrafTech, professional help is just a phone call away.

The Reasons
Reduce operating costs
Free up internal resources for other purposes
Rely on expertise not available internally
Reduce the risk of implementing a costly wrong decision
The Rewards
Access to the latest in technology
High quality of professional staff with a commitment to your success
Savings on system upgrades and implementation
Targeting your company’s focus on its business

IT Certifications and Partners

Below are some examples of our certifications and partnerships that help us provide you with expert IT services.

Zyxel logo
efolder logo
Intel Gold certification
CCNA logo
Broadvoice
MCSA 2012
Webroot
Storage Craft
Barracuda logo
Office 365
Microsoft R2
Line Systems
Lenovo logo
Gillware logo
Connectwise logo
Certified Managed Service Professional - MSP Alliance - CMSP
Datto logo
Ahsay logo
Debian logo
Linux logo
Seagate logo
APC by Schneider Electric
VMWare Logo

Testimonials

Read what some of our customers have to say about us

Eric Bause Testimonial – I just wanted to let you know what a great job Evan did on Friday with Laura Martin’s PC. We really appreciate his diligence in taking care of the situation.

Eric Bause, ARM | Consulting Actuary, Media PA

Laura’s response to a CrafTech Escalated Service Call – Evan from CrafTech was amazing – if they have a company where he has a boss, it would be nice to tell his boss how impressed and grateful I am. Thank you Eric – I would say Evan impressed me and significantly exceeded my expectations. He was emailing me along the way from 5 PM onwards and helping me with questions that came up. And he was so patient. By the time he was finished the remote set up was 1:30 a.m. his time on a Friday night. It was truly exceptional service. I’d be pleased if he could get credit for those efforts!

Thanks!
Laura

I just wanted to reach out to you guys and let you know how completely happy I am with the service you’re providing our company. It is such a huge weight off my shoulders to know that our data is safe, and that ANY problems I have with my computer, your team will fix it for me…and QUICK! We have been a customer now for only five months, and in that time, you’ve upgraded PC’s, laptops, and even our server, virtually without any interruption in my ability to work. When we upgraded our printer/copier, you worked with the Canon tech and transferred all the contacts from our old machine to the new one, as well as getting everyone connected to the new printer. I can now work from home as if I’m sitting in my office 50 miles away, which was immensely helpful after a recent surgery. All your tech guys are so knowledgeable. I’ve had some issues with our internet and email recently…I put in a ticket and the problem is resolved almost immediately. I am now able to run my business better because I’m not spending time trying to resolve these issues. What would have taken me half a day to fix, your guys have done in 10 minutes. Signing on with CrafTech has been one of the best business decisions I’ve made. Thank you!

I’ve got to give kudos to the guys you have working for you right now. We’ve gotten the best responses, problem solving and service with a smile that we’ve had since doing business with CrafTech. Our experience with CrafTech is outstanding each and every time! Thank you for putting together such a great crew and for finding solutions for Pinnacle Healthcare Recovery Partners, Inc even when it’s not necessarily in your wheelhouse. Your entire crew is great! Thank you for acting more as a partner than a service provider, for always taking our business’ best interest into mind and for putting up with a sometimes difficult client in myself.

One of the perks of being a part of Nalco-Ecolab has turned out to be the IT services of Craftech. You guys have been excellent at keeping up both my general use computer at the office and my design CAD computer at home. You have been indirectly responsible for numerous sales in particular, and customer satisfaction in general.

CrafTech and Res-Kem have been doing business together for almost 20 years. As we’ve grown CrafTech has kept us current with appropriate software, hardware and the latest IT best practices. CrafTech willingly communicates on our behalf with our software partners to help us solve problems. Given the success of our partnership, earlier this year we signed up for their remote monitoring program. At first I thought it was overkill but as Res-Kem has grown I have less and less time to manage the IT.
I’m confident with CrafTech’s service. They are doing a good job at an affordable price.
The real testament to CrafTech is their responsiveness. I can’t even remember a time when our servers have been down for more than 30 minutes.

CrafTech takes care of all of the computers in our office. They do the networking and Monitor the server activity and the Firewall. They also build our servers and provide our on-line data backup service. In addition, CrafTech provides …support for the “Computer Lab” at our development in Newark, NJ and provides support as needed for our other offices. CrafTech is responsive when we call and are very efficient. They find the most cost effective way to deal with issues.
I’d definitely recommend CrafTech to others.

Being able to call CrafTech for small or large problems, hardware, quick solutions and always getting a fast reliable fix….Priceless!!! “It’s been awesome having local experts who arrive so quickly when called upon!”, Tina exclaimed when asked about CrafTech. CrafTech is consistently responsive, in a timely manner, to all of our technology needs. CrafTech keeps us abreast of new technology and maintains all aspects of hardware and software needs with reliable and professional service.

Linvilla Orchards has partnered with Craftech Computer Solutions for over ten years with outstanding results. They provide us with a full range of services from hardware and networking support to online data back-up, remote monitoring and access, outstanding and affordable email list services, ecommerce solutions, photo galleries, and website and email hosting. The extensive efforts that Craftech takes to reduce SPAM dramatically decreases the junk in our inboxes while ensuring that our customers can get through to us. The founder of Craftech,
Tony Rocha is present, involved, and accessible and his pleasant, competent staff is well trained.

Coming back from a long weekend to find that our computer system had crashed sent me into panic mode. We are a computer-dependent business and were totally shut down. The person we had been using as our technical support was unable to help us, so I called CrafTech and my mind has been at ease ever since. Tony and Eric gave us amazing service and had us up and running more quickly than I ever imagined possible. I learned the importance of having a monitored backup system and I have also learned that I can call CrafTech whenever there is a problem and they will respond quickly, work efficiently, and take care of whatever situation we run into.

The experience I had at CrafTech in Media, PA was absolutely wonderful. Initially I hesitated thinking they only worked with large companies. I was so wrong. They sat down with me and my laptop (which I thought was never going to work again because it is quite old). They spent an hour talking and examining my computer and advised me to leave it for a day quoting a price much more reasonable then Best Buys Geek Squad where I always feel rushed with the line of people waiting behind me. Well my computer now works like it is brand new. If you would like excellent service at a great price CrafTech is the place to go. They also have a great dog named Lucy who will be your best friend if you bring her a treat.



Contact Us

We strive to provide our clients with the best possible IT services and support. We will be able to suit your needs.

Media Office

34 State Road
Media, PA 19063
(610) 566-0980

Aston Office

4748 Pennell Road
Aston, PA 19014
(610) 494-5141