Testimonials | Managed IT Services Philadelphia | CrafTech Computer Solutions
Read what some of our customers have to say about us
Joe Figliola Testimonial – CrafTech installed our new VOIP phone system and the transition has been well executed. Brian and Stephane have been very responsive and helpful during the process and have helped us overcome the obstacles we have experienced. While we still have some things to learn I’m sure they will continue to be helpful. All of that is to say, I’m very pleased and most appreciative of CrafTech’s implementation and support on this project. 👍
Arnette Saulnier Testimonial – I would like to take this moment to say how happy we are here at Iceworks with the service, professionalism, and willingness to step in and help us. We have recently had a new phone system installed, with server, and updated internet service. We have had an associate, Brian Corsetti, who has helped us through our most recent installations, and going above and beyond with a PO System that we needed to have hooked up. I also cannot say enough about all the other employees behind the Scenes that help us out with any current problems we are having with patience and guidance. I also want to include the Owner, Toni, who has been patient and very helpful during this time to all of us here at Iceworks. If you need service, please feel free to reach out to this team.
Adrian Lo Testimonial – Professionalism, Quality, Responsiveness, Value
We recently engaged Craftech to update our entire office network set-up (email, Sharepoint, Cybersecurity and unified Wi-Fi installation) in both of our locations in Philadelphia and Marlton New Jersey. Craftech is extremely professional and organized. We are also using Craftech to manage our IT services and are very pleased with the level of service and responsiveness. I highly recommend Tony and his team as they will work with you to develop an IT service program that is fit for your specific needs. More importantly, Craftech will give you the peace of mind that your systems are set-up properly and secured which is critical today for any business
Zafeiris Akranis Testimonial – I work for a Philadelphia area meat packer that specializes in Philly Steak manufacturing. The growth we have experienced the last few years has created a large demand for a full scale, turn-key, managed I.T. service. With over 15 workstations and two warehouse locations, quality I.T. is essential to the success and safety of any business.
Craftech was able to meet each one of our needs from network configuration and optimization, domain creation and configuration, spam and malware prevention and defense, remote PC access, internet and WiFi optimization, printer and device management, and many more…
Their service and quick response time is something that any small/medium size business owner should experience first-hand.
The CEO/Antonio and his staff are professional and straight to the point. They always tell you how it should be, not what you want to hear just to make the sale.
When I say “all,” I mean all – at least for me that means CrafTech has created/designed (per my specific instructions) and hosts my websites, provides my emails, helps coordinate with/programs my cell phone, provides my computer equipment (ordering, set-up & hook-up – easy), back-up, and monitoring of my networks (security). Craftech also helps me stay keep compliant with new laws and standards. When I have problems with anything tech, no problem as I call in and someone helps me resolve it – fast & friendly. In addition, at least for me, I like supporting a local business – Media & Aston.
If anyone reading this wants to speak with me directly regarding my experiences over 25 years with CrafTech, feel free.
Thank You CrafTech/Tony!
Eric Bause Testimonial – I just wanted to let you know what a great job Evan did on Friday with Laura Martin’s PC. We really appreciate his diligence in taking care of the situation.
Eric Bause, ARM | Consulting Actuary, Media PA
Laura’s response to a CrafTech Escalated Service Call – Evan from CrafTech was amazing – if they have a company where he has a boss, it would be nice to tell his boss how impressed and grateful I am. Thank you Eric – I would say Evan impressed me and significantly exceeded my expectations. He was emailing me along the way from 5 PM onwards and helping me with questions that came up. And he was so patient. By the time he was finished the remote set up was 1:30 a.m. his time on a Friday night. It was truly exceptional service. I’d be pleased if he could get credit for those efforts!
I’m confident with CrafTech’s service. They are doing a good job at an affordable price.
The real testament to CrafTech is their responsiveness. I can’t even remember a time when our servers have been down for more than 30 minutes.
I’d definitely recommend CrafTech to others.
Tony Rocha is present, involved, and accessible and his pleasant, competent staff is well trained.