Simple Reliable Affordable IT Solutions Philadelphia & Delaware County
Read what some of our customers have to say about us
Laurence Ostrom Testimonial – I have been a loyal, enthusiastic customer of CrafTech (Tony) for about 25 years now.
I am not “enthusiastic” about many of the various vendors I interact with, but I’m enthusiastic about Tony and his company, CrafTech. Tony is a man who is fair, friendly, accessible, and cares about his character, his company’s performance, and his customers. He is a man who I can do business with, and I don’t say that lightly.
Craftech from Day One handled all of my needs, for a fair and reasonable price with top-notch service. As my businesses grew, they continued to handle all my growing needs in the same way. Like his marketing materials say, it’s like having my own IT Dep’t without having an IT Dep’t – CrafTech can handle it all.
When I say “all,” I mean all – at least for me that means CrafTech has created/designed (per my specific instructions) and hosts my websites, provides my emails, helps coordinate with/programs my cell phone, provides my computer equipment (ordering, set-up & hook-up – easy), back-up, and monitoring of my networks (security). Craftech also helps me stay keep compliant with new laws and standards. When I have problems with anything tech, no problem as I call in and someone helps me resolve it – fast & friendly. In addition, at least for me, I like supporting a local business – Media & Aston.
If anyone reading this wants to speak with me directly regarding my experiences over 25 years with CrafTech, feel free.
Thank You CrafTech/Tony!
Eric Bause Testimonial – I just wanted to let you know what a great job Evan did on Friday with Laura Martin’s PC. We really appreciate his diligence in taking care of the situation.
Eric Bause, ARM | Consulting Actuary, Media PA
Laura’s response to a CrafTech Escalated Service Call – Evan from CrafTech was amazing – if they have a company where he has a boss, it would be nice to tell his boss how impressed and grateful I am. Thank you Eric – I would say Evan impressed me and significantly exceeded my expectations. He was emailing me along the way from 5 PM onwards and helping me with questions that came up. And he was so patient. By the time he was finished the remote set up was 1:30 a.m. his time on a Friday night. It was truly exceptional service. I’d be pleased if he could get credit for those efforts!
I’m confident with CrafTech’s service. They are doing a good job at an affordable price.
The real testament to CrafTech is their responsiveness. I can’t even remember a time when our servers have been down for more than 30 minutes.
I’d definitely recommend CrafTech to others.
Tony Rocha is present, involved, and accessible and his pleasant, competent staff is well trained.